It is clear that IATA have created something that the industry needs and values. COVID-19 Resources for Airlines & Air Travel Professionals, Keep passengers/crew safe & fuel costs down. An ISAGO Audit is based on the standards and recommended practices published in the ISAGO Standards Manual (GOSM). IATA Safety Audit of Ground Operations (ISAGO) DOASS Publication 18/2009 1. IOSA is the first globally accepted audit programme using internationally agreed standards, improving airline operational safety. IATA Operational Safety Audit (IOSA) ACS was one of the very first organisations in the world accredited by IATA, through a rigorous process, as an IATA Accredited Audit Organisation (AO) to conduct IOSA audits. 3 September 20 Overview Our “Ask” What is; ISAGO - IATA Safety Audit for Ground Operations IGOM - IATA … To improve airline operational safety through the industry’s first globally accepted auditprogramme using internationally harmonised standards. You will be automatically included in the annual audit allocation. With a team of highly qualified and experienced ground operations consultants, ACS has completed a number of ISAGO audits in Asia-pacific, Europe and the Middle East. The GOSM is available as a Windows download free of charge to a Ground Service Provider that signs an ISAGO Audit Agreement or an Airline that signs an ISAGO Airline Membership Agreement. Successful completion of the programme certifies the provider to this internationally recognised standard which has the following benefits: ACS is one of a handful of companies worldwide approved by IATA to conduct audits under the ISAGO programme. Use the form below to submit an application for an ISAGO audit for either: You do not need to use this form for a routine renewal headquarters or station audit. Anyone interested in performing ISAGO audits can apply to be a member of CoPA. Reshaping the Passenger Experience Webinar Series, COVID-19 Government Public Health Mitigation Measures, High Performing Airline Finance Organizations (HIPO), COVID-19 Dashboard on State & Airport Restrictions, COVID-19 Contingency Related Differences (CCRD), The Single African Air Transport Market (SAATM), Codes - Airline and Location Codes Search, CargoLink - Directory of Cargo Professionals, Travel Industry Designator Service (TIDS), Dangerous Goods Regulations (DGR) courses, FAQs- Transportation of Dangerous Goods by Air, New carbon exchange to boost offsets trade, Traveling with Portable Electronic Devices (PEDs), Insights on Aviation Restart and Recovery, Competency-Based Training and Assessment in Maintenance, Center of Excellence for Independent Validators, Temporary Revision to the ISAGO Program Manual, Bulletin 2020-15 ISAGO Registration of an IOSA Registered Airline, Bulletin 2020-07 Implementation of ISAGO COVID-19 Support Program and GOPM TR2, Bulletin 2020-06 Auditing Effectiveness in ISAGO, Bulletin 2020-05 Application of Extenuating Circumstances, IATA Reference Manual For Audit Programs - Edition 10, The audits assess the management and oversight systems in place at the Ground Service Provider's corporate Headquarters and the implementation of ground operations processes and procedures at selected stations. IATA's Safety Audit for Ground Operations (ISAGO) The International Air Transportation Association's (IATA) Safety Audit for Ground Operations (ISAGO) is now in full implementation in providing ground handling standards that can be applied globally for the first time. The International Air Transport Association (IATA)established the IATA Operational Safety Audit (IOSA) Programme, now internationally recognised and accepted, as an evaluation system designed to assess the operational management and control systems of an airline. Our mission is to represent, lead and serve the airline industry. Raising safety standards is the primary objective, although it is recognised that many areas of ground operations which will be covered by the audit are ones where the cost savings of safety can be directly identified and attributed, which strengthens the business case for safety improvements. Airlines fly 3 billion passengers annually for business or pleasure. The traditional development of policies, processes and procedures is complemented by thorough assessment of both the operational documentation structure and the consistent implementation of these policies, processes and procedures. Resources for airlines and air travel professionals during the COVID-19 pandemic. Further measures aim to offer an optional audit methodology while recovery of operations take place. We also use cookies for advertising purposes. Please see our privacy policy and cookies help page for complete information. This event offers unique opportunity to connect, communicate and collaborate with Airlines, Ground Service Providers, Airport Authorities and Suppliers and offers various business and networking opportunities. ISAGO auditors are the key element for the success of the ISAGO program; therefore, we choose the best. All rights reserved. Our mission is to represent, lead and serve the airline industry. See what we’re doing to reduce aviation’s emissions, All the information you need to ship temperature-sensitive products, Attracting, developing & retaining talent. IATA has established the IATA Safety Audit for Ground Operations (ISAGO) programme for accreditation of ground handling providers in the aviation industry. Please see the changes in the Temporary Revision to the ISAGO Program Manual and explained in the documents below: Bulletin 2020-15 ISAGO Registration of an IOSA Registered Airline (pdf)Bulletin 2020-13 Post Audit Survey (pdf)Bulletin 2020-07 Implementation of ISAGO COVID-19 Support Program and GOPM TR2 (pdf) Bulletin 2020-06 Auditing Effectiveness in ISAGO (pdf) Bulletin 2020-05 Application of Extenuating Circumstances (pdf) Bulletin 2020-04 GOPM TR1 (pdf), GOPM Ed 2 Temporary Revision 1 (pdf)GOPM Ed 2 Temporary Revision 2 (pdf)GOPM Ed 2 Temporary Revision 3 (pdf). The IOSA audit creates a standard that is comparable on a world-wide basis, enabling and maximizing the joint use of audit reports. IATA Safety Audit for Ground Operations (ISAGO) IATA has established the IATA Safety Audit for Ground Operations (ISAGO) programme for accreditation of ground handling providers in the aviation industry. If you are already an ISAGO-registered Ground Service Provider, you do not need to apply for a renewal audit. The aims of the programme are simple: Improving operational safety; Reducing ground damage; Promoting audit … To improve airline efficiency by eliminating redundant audits. All ISAGO status information and access to ISAGO Audit Reports is done through the ISAGO Registry, accessible tor ISAGO-registered Ground Service Providers and airlines that have signed the ISAGO agreement. It is also available and in other formats to purchase from IATA publications. Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase on-time performance in your ground … IATA Ground Safety Integrated Solution SAFE AND EFFICIENT GROUND HANDLING OPERATIONS 3 rd Meeting of the Middle East RGS Working Group ICAO Regional Office - Cairo 19 – 22 September, 2016 Shamel Shishani IATA Regional Director, MENA Airport, Passenger, Cargo, & Security – APCS . 2. CoPA membership is renewed annually subject to maintaining qualification through re-current training, auditing experience and performance assessment. Similar to IOSA, the ISAGO programme establishes Standards and Recommended Practices for all aspects of ground handling functions against which providers are periodically assessed. More and larger aircraft, an increase in ground support equipment and faster turnaround times all contribute to the challenge. EgyptAir proudly renewed its Safety Audit for Ground Operations (ISAGO) certification from the International Air Transport Association (IATA) with a perfect score on Monday. An IATA Safety Audit for Ground Operations (ISAGO) is based on the operational standards, recommended practices and associated guidance material in the ISAGO Standards Manual (GOSM). The aims of the IOSA programme are: 1. 2. The IATA Safety Audit for Ground Operations (ISAGO) aims to improve safety and cut airline costs by reducing ground accidents and injuries. © International Air Transport Association (IATA) 2021. IATA SAFETY AUDIT FOR GROUND OPERATIONS 2.1 ISAGO is an audit program based on conformity with industry-accepted standards. Our mission is to represent, lead and serve the airline industry. 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